A solid blue screen appears, Internet connection problems, If you have a problem with your dellnet account – Dell Inspiron 5000e User Manual

Page 39

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A solid blue screen appears

T

u r n

t h e

c o m p u t e r

o f f

— If the computer does not respond to a keystroke

or a proper shutdown (see page 20), press the power button until the computer

turns off. Press the power button again to restart the computer. The solid blue

screen appears because you were not able to perform a proper Windows
shutdown. ScanDisk will automatically run during the start-up process. Follow

the instructions on the screen.

Internet Connection Problems

If you have a problem with your Dellnet account

R

e v i e w

“ S

e t t i n g

U

p

D

e l l n e t

” — See page 16.

R

e v i e w

“ M

o d e m

P

r o b l e m s

” — See page 34.

T

u r n

o f f

c a l l

w a i t i n g

(

c a t c h

-

p h o n e

) — See your telephone directory

for instructions on deactivating this feature. Then adjust the dial-up networking

connection properties:

1 Click the Start button, point to Settings, and then click Control Panel.

2 Double-click the Modems icon.

3 In the Modems Properties window, click the Dialing Properties button.

: Ensure that To disable eall waiting, dial: is checked and then select the

proper code according to the information in your telephone directory.

5 Click the Apply button and then click the OK button.

$ Close the Modems Properties window

7 Close the Control Panel window

S o l v i n g P r o b l e m s |

4 1

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