Resolving other technical problems, Reinstalling drivers and utilities, System software – Dell Inspiron 5000e User Manual

Page 42

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Resolving Other Technical Problems

G 0 T O T H E D

e l l

s u p p o r t

w e b s i t e

G

o

to http://support.dell.com for

help with general usage, installation, and troubleshooting questions.

E -

m a i l

D

e l l

G

o

to http://support.dell.com and then click E-Mail Dell in

the Communicate list. Send an e-mail message to Dell about your problem; you

can expect to receive an e-mail message from Dell within hours.

C

a l l

D

e l l

— If you cannot solve your problem using the Dell support website

or e-mail service, call Dell for technical assistance (see page 76).

C l H I N T : You may need to

open more folders to find the

setup.exe file. For example, to

install the Windows 98 touch

pad driver, double-click win98,

double-click touchpad, double­

click english, and then double­

click setup.exe.

Reinstalling Drivers and Utilities

N O T I C E : The Dell support website, http://support.dell.com, and the

System

Software

CD provide approved drivers for Dell™ computers. If you install drivers

obtained from other sources, your computer might not work correctly.

To install drivers and utilities:

1 Insert the System Software CD into the CD or DVD drive.

2 Double-eliek the My Computer ieon on your desktop.
3 Double-eliek the ieon for your CD or DVD drive.
4 Double-eliek the folder for your operating system.

5 Double-eliek the folder for the driver you want to install.
6 Double-eliek the setup.exe file and follow the prompts.

For detailed information on installing speeifie drivers and utilities for your

eomputer, see Dell’s support website at http://support.dell.com.

4 ^ I S o l v i n g P r o b l e m s

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