Petsafe Innotek Smart Dog® Rechargeable In-Ground Pet Fencing System User Manual

Page 18

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Innotek, Inc. (800)-826-5527 www.innotek.net

18.

1. Dog appears to not "feel"
the stimulation. (continued)

2. Dog appears to "feel" the stimu-
lation but still constantly enters or
stands in the containment field.
-or-
Dog "feels" the stimulation, but
attempts to run through the con-
tainment field often.

3. Dog receives an intermittent
signal.

4. Dog acts fearful of going into
the yard.

5. Dog receives stimulations in the
safe part of the yard.

3. Collar probes not long enough to make good skin contact. Use
long probes supplied with system.
4. Dog’s hair too long or thick. Trim the hair in the appropriate area
or call Innotek for special thick hair probes.
5. Receiver battery not charged. If the receiver LED is flashing red
or there is no light, recharge battery. See Section 5.B.4, page 14.
6. Stimulation level too low. Set the Stimulation level switch to the
next higher level.
7. Collar receiver may have loosened over time and may not be
tight enough to make good skin contact. See Section 5.A page 14.
8. Verify that the transmitter power is turned on and functioning
properly.
9. Remove any metal collars from the dog.
10. Make sure any metal tags cannot contact the collar probes.

1. Collar fit is not tight enough to make good skin contact. See
Section 5.A page 14.
2. Stimulation level too low. Set the Stimulation level switch to the
next higher level. See Section 1.3 page 4.
3. Field width setting is not wide enough. Increase the containment
field width and re-verify the detection distance. See Section 4.H.
page 12.
4. Remove any metal collars from the dog.
5. Make sure any metal tags cannot contact the collar probes.
6. Additional training is needed in the presence of outside distrac-
tions. See Section 7 page 15.

1. Use of non-waterproof connections in containment installation.
See Section 4.F.2 Splices, page 10.
2. A nick or scrape in wire insulation. Perform the Wire Break
Location Test Procedure. See Test Procedures, page 20.

1. Stimulation level too high. Set the Stimulation level switch to the
next lower level. See Section 1.3. page 4.
2. Dog has received a stimulation too soon during the training.
Stop training and play with dog in the safe area. Resume training
when dog is no longer fearful in the safe area.
3. Field width set too high. Re-verify the detection distance and
adjust field width if necessary. See Section 4.H. page 12.
4. Check yard’s safe area for unexpected containment signal due
to signal coupling. See Section 4.H.4. pg 13.

1. Field width set too wide. Decrease the containment field width
and re-verify the detection distance. Change field size switch to
SM if necessary. See Section 4.H. page 12.
2. Check for buried cables, wires, or metallic objects in the yard.
See Section 4.H.4. page 12.
3. Reposition boundary wire away from fixed metal objects such as
metal buildings, chain-link fences, large satellite dishes, etc.

Dog Response Problems:

Possible Solutions:

TROUBLESHOOT-

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