Fit the receiver collar on your pet, Step – Petsafe Pawz Away® Indoor Pet Barrier User Manual

Page 9

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Customer Care Center 1-800-732-2677

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Fit the Receiver Collar on Your Pet

Important: Proper fit and placement of your Receiver Collar is necessary for

effective operation. The Contact Points must have direct contact with your pet’s

skin on the underside of his neck.

Proper fit of the collar is important. A collar worn for too long or made too tight

on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this

condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the

contacts.

• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet safe and comfortable. Millions of pets are comfortable

while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You

may find after some time that your pet is very tolerant of the collar. If so, you may relax

some of these precautions. It is important to continue daily checks of the contact area. If

redness or sores are found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s

neck; this may lead to a rash or infection.

To assure a proper fit, please follow these steps:

1. Using the edge of the Test Light Tool, turn the battery door to the

OFF position.

2. Start with your pet standing comfortably (4A).
3. Place the Receiver collar on your pet so that the PetSafe

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is facing your pet’s chin. Center the Contact Points underneath

your pet’s neck, touching the skin. If your pet has a long or thick

coat then it may be necessary to trim the hair around the Contact

Points to make sure that contact is consistent.

4A

Note: The Receiver Collar comes with Short Contact Points. Long Contact Points are

available and can be purchased through the Customer Care Center. Please see the

Accessories section of this Operating and Training Guide for more information.

Step

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