V.I.O. POV.1 - Manual (Page 67)

Obtaining Service and Technical Assistance 67
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Return Merchandise Authorization ("RMA") policies are subject to
revisions. Contact the RMA Department regarding policies and returns. All
returned merchandise requires an RMA number. To obtain an RMA number,
contact V.I.O. Customer Service (10am - 5pm EST Monday-Friday) at
906.226.9393. Your RMA number must be clearly marked on the OUTSIDE
of the returned package. Packages returned without this RMA number will
be refused. Once the RMA number has been assigned, it is important to
return the Product within two weeks, otherwise the RMA number will
become void and the parcel will be refused. You must obtain a new RMA if
you are unable to make delivery to our address within two weeks.
Obtaining Service and Technical Assistance
We want to make sure you have the best possible experience with the POV.1;
if you have any questions or need assistance feel free to contact us.
Our web site is: www.vio-pov.com
For live online assistance you can click the Live Help link at the top of the
page.
Contact us by phone at: 888.579.CAMS (2267)
Our email is: [email protected]