CANOGA PERKINS CanogaView Smart Element Manager - Manual (Page 75)

CanogaView ® Smart Element Manager
Standalone Version 69
Appendix A
Warranty
Limited Lifetime Warranty
Effective for Products Shipped February 1, 2003 and After, Canoga Perkins warrants that, at the time of
sale, and, for its lifetime, with certain exceptions noted below, every Canoga Perkins' labeled product purchased
will be free from defects in material and workmanship for its lifetime, if properly installed and used in
conformity to Canoga Perkins' published specifications. This warranty covers the original user only and is not
transferable. For the purposes of this Warranty, "lifetime" is defined as the serviceable life of the product (a
minimum of 5 years) or any longer period during which replacement spare parts are available. Subject to the
conditions and limitations set forth below, Canoga Perkins will, at its option, either repair or replace any part of
its product(s) that prove defective by reason of improper workmanship or materials. The warranty period for
power supplies, fans and optics is five (5) years. Consumables such as filters are covered for one year. Software
is warranted for 90 days.
This warranty does not cover any damage to products that have been subjected to lightning damage or other
Acts of Nature, misuse, neglect, accident, damage, improper installation, or maintenance, including over-
voltage failures caused by use outside of the product's specified rating, normal wear and tear of mechanical
components, or alteration or repair by anyone other than Canoga Perkins or its authorized representative. If the
user is unsure about the proper means of installing or using the equipment, contact Canoga Perkins' free
technical support services. Customer must notify Canoga Perkins promptly in writing of any claim based on
warranty. Canoga Perkins is not liable for, and does not cover under warranty, any costs associated with
servicing and/or the installation of its products of for any inspection, packing or labor costs in connection with
return of goods. In the event Canoga Perkins breaches its obligation of warranty, customer's sole and exclusive
remedy is limited to replacement, repair, or credit of the purchase price, at Canoga Perkins' option. Under no
circumstance will Canoga Perkins be liable for consequential or incidental damages or loss of profits.
Warranty Registration
To establish original ownership and to record purchase date, please complete the warranty on-line form on our
product registration page. URL:
www.canoga.com/warranty
Optional Service Programs
Canoga Perkins offers several optional Service Programs. Please call Canoga Perkins Sales Department (818-
718-6300) or see our web site (www.canoga.com) for details.
CUSTOMER SERVICE DEPARTMENT REPAIR WARRANTY
Repairs performed by the Canoga Perkins Customer Service Department will be free from defects in material
and workmanship for a period of ninety (90) DAYS from the date the repaired product is shipped, or until the
expiration of the original factory warranty, whichever is longer.