Troubleshooting – Panasonic VideoCipher II Integrated Satellite Receiver/Positioner/Descrambler CRD-4500 User Manual
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TROUBLESHOOTING
Before calling for service, determine symptoms and attempt these simple solutions shown below. These checks apply to your
TV or monitor as well as the CRD-4500.
PROBLEM
SYMPTOM
CHECK
No operation
No indicator lights
• Power cord
• Call dealer
Picture
Sound
None
• Brightness and sound controls on TV Monitor
• Call dealer
Picture
Sound
Noisy (Snow)
distorted
• No transmission on channel selected try another channel
• Antenna adjustment
• Check cable connections
• TV not tuned to output channel of receiver CH3/CH4
• Check polarization and antenna position
• Call dealer
Picture
Horizontal hum
(Bar rising across screen
caused by a ground loop)
• Ground loop problem
• Call dealer
Remote control
Doesn’t work
(CRD-4500R is still operable
from front panel controls)
• Test at different distances
• Make sure UHF receiving antenna is connected properly
• Replace batteries
• Call dealer
Antenna
Doesn’t move
• Check antenna for obstruction
• Check electrical connections from receiver to the power
supply and antenna.
• Check antenna actuator load, if too heavy caused by freez
ing.
• Call dealer
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