Panasonic VideoCipher II Integrated Satellite Receiver/Positioner/Descrambler CRD-4500 - Manual (Page 31)

Panasonic Industrial Company, Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SATELLITE RECEIVING
PRODUCT LIMITED WARRANTY
Panasonic Industrial Company will, at its option, either repair or replace this Panasonic Satellite Receiving Product, free of
charge, in the U.S.A. and Puerto Rico, in the event of a defect in materials or workmanship as follows;
PARTS: New or rebuilt parts in exchange for defective parts for one (1) year after date of original purchase. Batteries are not
warranted.
LABOR: Mail-in service for one (1) year after original purchase.
SERVICE PROCEDURE: If a problem with the Panasonic Satellite Receiving Product develops during or after the warranty
period, contact your dealer for assistance and instructions or call toll-free 800-447-4700 to obtain the name of the nearest
Panasonic Authorized Servicenter.
TECHNICAL ASSISTANCE: If you have difficulty operating this Panasonic Satellite Receiving Product please contact your
dealer or Distributor first.
If further assistance is required please contact Panasonic Technical Support Dept, at (201) 392-HELP, 9:00AM to 5:00PM, E.S.T.
If instructed to return the product to Panasonic Industrial Company Senrice Division, or Authorized Servicer, carefully pack
and send it prepaid, adequately insured, and, if possible in the original carton. Attach a postage-affixed letter detailing the
complaint, to the outside of the carton and tape a piece of paper with your name and address to the product.
This warranty only covers failures due to manufacturing defects which occur during normal use. It does not cover failure due
to damage which occurs in shipment or failures which are caused by products not supplied by Panasonic Industrial Company
or Panasonic Company or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
adjustment of controls or improper maintenance, modification, inadequate signal pickup or service by anyone other than your
dealer or the Panasonic Servicenter or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS: There are no other express warranties except the one listed above.
PANASONIC INDUSTRIAL COMPANY assumes no responsibility or liability to reimburse or compensate owners/users of an
IRD (intergrated receiver/descrambler unit) for the loss of paid subscription television programming, such as HBO, Showtime,
Cinemax, etc., in the event your IRD unit should require servicing. THE OWNER/END-USER OF THE IRD UNIT IS ADVISED
TO NOTIFY EACH PROGRAMMER BEING PAID A SUBSCRIPTION FEE THAT YOUR IRD UNIT IS ‘out-of-service’ AND
THAT YOU WISH TO SUSPEND YOUR SUBSCRIPTION DURING THE PERIOD YOUR IRD UNIT iS INOPERABLE.
PANASONIC INDUSTRIAL COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARIS­
ING OUT OF ANY BREACH OF THIS WARRANTY. DURATION OF IMPLIED WARRANTIES, IF ANY, IS LIMITED TO ONE
(1) YEAR.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied
warranty lasts, so the above exclusion or limitation may not apply to you.
This limited warranty gives you specific legal rights and you may also have other rights which may vary from state to state.
If a problem with your product is not handled to your satisfaction, then write to the Consumer Affairs Division at the following
address:
AV Systems Group
Panasonic Industrial Company, Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Attn: Customer Care 2A3.
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