Troubleshooting – Panasonic DVD-A350A User Manual
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Troubleshooting
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple
checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your
dealer for instructions.
Symptom (Common)
Remedy
No power.
insert the AC mains lead securely into the power outlet.
Power is automatically switched to the
standby mode.
The power is automatically switched to the standby mode after approx.
30 minutes have elapsed in the stop mode (auto power-off function). Turn the power
back on.
•Play fails to start even when PLAY is
pressed.
•Play commences but then stops
immediately.
•Condensation has formed; wait about 1 to 2 hours to allow the player to dry out.
•This player cannot play discs other than DVDs, Video CDs and CDs.
•The disc may be dirty and may require cleaning.
•Ensure that the disc is installed with the label side up.
No picture.
•Ensure that the equipment is connected properly.
•Ensure that the input setting for the TV is a “Video" position.
•No sound.
•Distorted sound.
•Ensure that the equipment is connected properly.
•Ensure that the input settings for the TV and stereo system are proper.
•Adjust the master volume using the GUI screen for player information.
Picture is distorted during rapid advance
or rapid reverse.
The picture will be somewhat distorted at times: this is normal.
No rapid advance (or rapid reverse) play.
Some discs may have sections which prohibit rapid advance (or rapid reverse).
No 4:3 (16:9) picture.
Choose the correct setup “TV Aspect” item which matches the TV set used.
No on-screen display.
The OFF setting is selected for “On-Screen Messages": select ON.
No surround sound.
Choose the correct setup at the “Speaker setting” which matches your stereo
system.
No operations can be performed with the
remote control.
•Check the batteries are installed with the correct polarities (H- and -).
•The batteries are depleted: replace them with new ones.
•Point the remote control unit at the remote control sensor and operate.
•Operate the remote control unit at a distance of not more than 7 meters from the
remote control sensor.
•Remove the obstacles between the remote control unit and remote control sensor.
No key operation (by the unit and/or the
remote control) is elective.
Switch the power to the standby mode and then return to ON. Alternatively, switch
the power to the standby mode, disconnect the AC mains lead and then re-connect
it. (The player may not be operating properly due to lightning, static electricity or
some other external factor.)
TV set cannot be operated by the remote
control.
Not all TV models and brands can be operated with the universal remote control
supplied.
GUI Screen not displayed or only partially
displayed on the TV Screen.
Select the appropriate TV screen type by consulting the operation manual of the TV.
Symptom [DVD)
Ftome^
Play does not commence even when title
Confimn the “Ratings” setting.
is selected.