3 support, 4 warranty, 1 restrictions – Windy Nation P30L LCD 30A Solar Charge Controller User Manual

Page 15: 2 warranty claims & return procedures, Support, Warranty, Restrictions, Warranty claims & return procedures

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P30L User Manual

Revision 1.0

The charge to battery LCD
indicator doesn't appear
when the solar panel is
exposed to sunlight.

1. Check if the solar panel cables are connected properly.
2. Check to make sure the correct battery is being used.
3. Check all wiring connections to make sure they are in their designated

locations and make sure that there are no loose connections.

4. Measure the PV array open-circuit voltage and confirm normal limits.
5. Measure the PV voltage and the battery voltage at the controller terminals.

a. If voltage at terminals is within specifications, PV array is charging battery.

b.

If the PV voltage is within specifications to the open circuit voltage rating of the
panels, but the battery voltage is low, the charge controller may not be charging
the battery and it may be damaged.

The ‘LOAD ON’ indicator
is on but there is no power
output.

1. Load open circuit.
2. Check cables and connections and any other load switches.
3. Over discharge of the battery. The controller will resume normal operation

after the battery has finished charging.

5.3 S

UPPORT

If you are experiencing technical problems, and cannot find a solution in this manual, you can contact Windy
Nation Inc. for further assistance.

Call: (805) 323-6445

Email:

[email protected]

Write: 398 South Kalorama Street, Unit C, Ventura, CA 93001


For challenging issues or to just ask a question, consider using our FREE Community Forums! Consult our
community of DIY'ers for fast answers to all your questions.

Post on our Forums:

http://www.windynation.com/community/

5.4 W

ARRANTY

Windy Nation warrants that the Power Controller (the “Product”), will be free from manufacturing defects in
materials and workmanship under normal authorized use consistent with product instructions for a period of
one (1) year from the date the original purchaser (“Customer”) receives the Product (the “Warranty Period”).
This warranty extends only to the original purchaser. The Customer’s sole and exclusive remedy and the
entire liability of Windy Nation, its suppliers and affiliates for breach of the warranty is, at Windy Nation’s
option, either (i) to replace the Product (or defective component part(s)) with a new or reconditioned Product
(or component part(s)); (ii) to repair the reported problem; or (iii) to refund the purchase price of the Product.
Repaired or replaced products are warranted for the remainder of the original warranty period only. No
employee, agent, dealer or other person is authorized to give any warranties on behalf of Windy Nation not
expressly set forth in this limited warranty.

5.4.1

Restrictions

No warranty will apply if the Product (i) has been altered or modified except by Windy Nation; (ii) has not
been installed, operated, repaired, or maintained in accordance with instructions supplied by Windy Nation;
(iii) has been subjected to abnormal physical, thermal or electrical stress, misuse, negligence, or accident. If
Windy Nation determines that the problem with the Product is not due to a manufacturing defect in Windy
Nation’s workmanship or materials, or otherwise does not qualify for warranty repair, then the Customer will
be responsible for the costs of all necessary repairs and expenses incurred by Windy Nation.

5.4.2

Warranty Claims & Return Procedures

To be eligible for service under this warranty, the Customer must submit a service request within the
Warranty Period by contacting Windy Nation in writing or via telephone and obtaining a Returned Materials
Authorization (“RMA”) number. This RMA must be obtained before returning any product under this warranty.
Notification must include a description of the alleged defect, the manner in which the Product was used, the

Page 15 of 16

windy

nation

01/20/2014


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