Kofax Ascen 7.5 Release Script for Hummingbird DM 6.0 - Manual (Page 39)

Ascent® 7.5 Release Script for Hummingbird DM 6.0 Release Notes
Kofax, Inc. 33
Error 1904. Module < mapped drive > failed to register. HRESULT –2147467259. Contact
your support personnel.
Workaround: The error message is incorrect and can simply be ignored. Click the Ignore button
and the release script will successfully install and register the release script.
If you click the Abort button, the installation will end. If you click the Retry button, you will
receive the above error message again.
Problems When Uninstalling the Release Script
If you click the Cancel button while you are uninstalling the release script, all the release script
original files will remain properly installed on the system. However, depending on the point
during the uninstallation that the Cancel button is clicked, the release script may be un-registered.
In such a case, once you attempt to log on to the release script, login will fail. (SPR 31221)
Workaround: If this problem occurs, run Repair. Refer to Repairing the Release Script on page 20
for more information. Alternatively, you can re-register the release script in the Release Script
Manager.
Uninstalling the DMRel Folder
Uninstall does not remove the DMRel folder when using Add or Remove Programs utility. If you
want to completely uninstall the DMRel folder from your workstation, you must manually delete
the folder. (SPR 28017)
Blank Passwords are Not Supported
The Hummingbird DM release script does not support using a blank or NULL password when
logging on to the release script. You will receive the following error message when you attempt to
log on to the release script. (SPR 00011363)
The release script could not log you on. Please make sure that your library name, user
name, and password are correct. In addition, make sure that the Caps Lock is not
accidentally turned on.
Deleting the Last Remaining Folder from the Hummingbird DM Server
The release script does not allow you to delete the last remaining folder in the folder hierarchy
from the Folder Settings tab. Therefore, if you delete this folder from the Hummingbird DM
server, you will receive a warning message when you return to release setup. Although this folder
has been deleted from the Hummingbird DM server, the folder name will still appear in the folder
hierarchy in release setup. In addition, the Browse button will be disabled since there are no
existing folders on the Hummingbird DM server. (SPR 30356)
Workaround: Replace or recreate the deleted folder on the Hummingbird DM server. Another
option is to recreate the release script settings.
Duplicate “Billable” Attributes in the LAWPROF Profile
If you have generated new libraries based on the Hummingbird “Legal” template, you will
automatically have a “LAWPROF” profile that may be specified in the Document Settings tab and
Folder Settings tab. This profile has a duplicate “Billable” attribute, which is a hidden object and is