Kofax Ascen 7.5 Release Script for Hummingbird DM 6.0 - Manual (Page 45)

Ascent® 7.5 Release Script for Hummingbird DM 6.0 Release Notes
Kofax, Inc. 39
Appendix B – Kofax Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax Support
pages provide product-specific information, such as current revision levels, the latest drivers and
software patches, online documentation and user manuals, updates to product release notes (if
any), technical tips, and an extensive searchable knowledgebase.
The Kofax Web site also contains information that describes support options for Kofax products.
Please review the site for details about the available support options.
If you are a certified representative from an authorized company, and need to contact Kofax
Technical Support, please have the following information available:
„
Ascent Capture software version
„
The Hummingbird DM release script version
„
Operating system and Service Pack version
„
Network and client configuration
„
Copies of your error log files
„
Information about your release script