Kofax Communication Server 10.0.0 - Manual (Page 14)

Environment Guide Version 10.00.00
14 © Copyright Kofax. All information is subject to change without notice.
TC/Web
When installing TC/Web on Windows Server x64 v ersion, you have to set “Enable 32-Bit Applications” to
true. See TC/Web Installation and Configuration Manual.
Restrictions for 64-Bit Versions of Windows Server
General restrictions of Windows Server 2008 apply
Acrobat Reader is not supported for document conversion; use the internal PDF converter for
conversion of PDF files (license “Converter PDF format to TCI” required, also for conversion PDF to
TIFF)
JetForm is not supported
No PS or PCL printer drivers instead of the KCS printer driver are supported for document conversion
4.3 Supported Software
No third-party server software (e.g. Exchange server, Notes s erver …) is allowed on a KCS server. This
kind of software might be hard to uninstall or to transfer to another system.
See also restrictions in KCS Package Manual.
Provided that that the KCS server has sufficient RAM, the following software is allowed but not supported:
All Programs, Tools and Applications that are part of supported Windows operating systems
All Applications that are required for the document converter (TC/DC)
Control It (formerly named REMOTLY POSSIBLE) for remote installation and maintenance.
Other software may be used as well, but will not be tested by Kofax. In case of problems Kofax might
request to completely remove third-party software from our server to isolate the problem.
4.3.1 Different Versions of KCS Software
On a single computer, all KCS components (server, links, client) must belong to the same KCS version.
4.4 Third-Party Hardware Support
4.4.1 General
The market increasingly requests support of standard server hardware. Many companies have strong
partnerships with hardware vendors or internal policies regarding hardware to use. Typically those
customers have maintenance agreements with hardware vendors like IBM, Compaq or HP who take
responsibility for all their hardware.
Delivering turnkey solutions with both proven hardware and software remains one of the major strengths of
Kofax. By opening our architecture to allow installation of all KCS software on Microsoft certified servers we
enable additional business with hardware vendor centric companies or at least make it easier by being able
to offer this option.