9 kcs monitoring: support of ssl, Kcs monitoring: support of ssl – Kofax Communication Server 9.1 User Manual

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The Filters element is a list of Filter nodes. Possible filters are From (earliest send time) and To (latest send
time). For filters, use the format YYMMDD:hhmmss.

The MaxSearch element limits the maximum number of alerts to be returned. The default value is 1000.

For more information see:

KCS Monitoring Technical Manual (MonitoringTechManual) – Version 1.01.00 Edition 4 or higher
Chapter: Monitoring via Web Services – Web Services for Alerts – GetAlerts

1.9 KCS Monitoring: Support of SSL

It is now possible to use secure connection to KCS monitoring web services server.

To enable SSL with KCS monitoring,

1

Obtain a server certificate from a certification authority. The subject of this certificate must be the computer
name (without domain name) of the machine hosting KCS Monitoring. Please use the real name of the server
(not “localhost”). Install the server certificate as a personal certificate.

2

You also need the certificate issuer’s root certificate. Install this certificate as a trusted root certification
authority.

3

View the details of the server certificate and copy the value of Thumbprint parameter to the clipboard.

4

Edit the file cockpit.xml. Change the XML value Server to the real server name (not “localhost”). Paste the
content of your clipboard into the XML node SslCertificateThumbprint.

5

Restart the KCS Monitoring WebServices service to make the configuration change effective.

Make sure that clients access the Web Service via correct URL, i.e., starting with “https” and using real server
name (not “localhost”).

For more information see:

KCS Monitoring Technical Manual – Version 1.01.00, Edition 4 or later
Chapter: Monitoring via Web Services – General Information

1.10 KCS Monitoring: Change of KPI Events (SPR00069049,SPR00066268)

KPI alerts are now sent also when the status changes from Warning or Error to another state.

The content of the KPI alert message is configurable via a text file. Place holders for alert information can be
used in this text file.

For more information see:

KCS Monitoring Technical Manual (MonitoringTechManual) – Version 1.01.00 Edition 7 or higher
Chapter: Hints and Restrictions – Hints – Template for KPI Alerts

1.11 KCS Monitoring: Additional Web Service Functions (SPR00070313,
SPR00066247)

KCS Monitoring now supports the following additional web service functions:

The new function GetRoleForAppServer checks the permissions of the current credentials with regard to
application servers and applications.

A set of new functions allows changing individual KPI settings without passing the complete KPI definition
as parameter.

Two new functions for enabling or disabling servers.

For more information see:

KCS Monitoring Technical Manual (MonitoringTechManual) – Version 1.01.05 Edition 1 or higher
Chapter: Monitoring via Web Services – Web Services for Application Server Configuration –
GetRoleForAppServer

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