Copying problems – Canon L240 User Manual

Page 171

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13-17

Troubleshooting

Chapter 13

Tro

ubl

e

s

hooti

n

g

Toner may be low or unevenly distributed.
•

Redistribute the toner inside the toner cartridge (

 p. 12-7). If the problem

persists, replace the toner cartridge (

 p. 12-7).

■ Cannot receive using Error Correction Mode (ECM).

The other party’s fax machine may not support ECM.
•

If this is the case, the document is received without ECM.

ECM may be disabled.
•

Make sure ECM on your FAX is enabled (

 ECM RX, p. 14-7).

•

Contact the other party to check if ECM on their fax machine is enabled.

■ Errors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad
connection.
•

Lower the reception speed (

 RX START SPEED, p. 14-10).

The other party’s fax machine may not be functioning properly.
•

Contact the other party and have them check that their fax machine is
functioning properly.

Copying Problems

■ Cannot make copies.

The document may not be loaded correctly.
•

Make sure the document is loaded correctly in the ADF (

 p. 4-3).

•

Make sure the operation panel is closed.

The document may not meet the requirements for the FAX.
•

Make sure you load documents that meet the requirements for the FAX
(

 p. 4-2).

■ MEMORY FULL appears in the LCD when making

multiple copies.

The FAX’s memory is full.
•

Print, send, or delete any documents stored in memory (

 p. 9-5) to free up

space in the FAX’s memory, then start again.

The document you are copying may have too many graphics.
•

If multiple pages are being copied, separate the pages into smaller stacks. If
not, make the desired number of copies one at a time as needed.

Note

For additional troubleshooting, see Printing Problems, p. 13-18.

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