Brother MFC7000FC - Manual (Page 116)

108
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your MFC often identifies the problem and displays an error message.
The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother Fax-Back System.
USA: 1
-
800
-
521-2846
From within Canada: 1
-
800
-
681-9838
FKKOK ,MFSSA(ii:S
ERROR MESSAGE CAUSE ACTION
CHECK CASSETTE MFC cassette cover is open or MFC cassette is
not installed properly.
Close cassette cover or install cassette properly.
CHECK PAPER MFC is out of paper (MFC 7000FC). Add p^r to cassette.
CHECK PAPER #1
(MFC7200rc)
MFC cassette #1 is out of paper (MFC 7200FC). Add pjqter to cassette # 1.
CHECK PAPER # 2
(MFC7200FC)
MFC cassette #2 is out of paper (MFC 7200FC). Add paper to cassette # 2.
CHECK PAPER SIZE Your Paper Size setting may not match size
of paper in cassette.
Change either paper in cassette or change Paper
Size setting.
CLEAN BLACK INK Ink empty mark was not printed correctly. Clean the black print head. See p. 114. or
replace black ink cartridge.
CLEAN UP SCANNER/
SCANNER ERROR Dirt or foreign object is on white pressure bar
or glass scanner bar. Clean scanning area. See p. 120. Then if
CLEAN UP SCANNER still shows, call Brother
Customer Service. See p. 137.
COMM. ERROR Poor phone line quality caused
communication error.
TYy the call again. If problem continues, call
Telq)hone Company to check your phone line.
CONNECTION FAIL You tried to poll a fax machine that is not in
Polled Waiting mode.
Verify the other party’s polling setup.
COOLING DOWN The print head has overheated. Unplug the MFC and wait 30 minutes for
it to cool.
COVER OPEN One of MFC’s covers is not closed completely.Open, then close, each cover.
DISCONNECTED The other party or other party's fax machine
terminated the call.
Try to transmit or receive again.
DOCUMENT JAM Documents were not inserted, or fed properly,
or document was longer than 40".
See p. 109.
INK EMPTY One or more of the ink cartridges is out of ink.Replace the ink cartridges. See p. 121.
MACHINE ERROR XXMFC has a mechanical problem. Call Brother Customer Service. See p. 137.
NEAR EMPTY One or more of the ink cartridges is running
out of ink. Replace the ink cartridges. See p. 121.
NO RESPONSE/BUSYThe number you dialed does not answer or
is busy.
Verify the number and try again.
NOT REGISTERED You tried to access a One Touch or Speed Dial
number that is not programmed.
Set up the One Touch or Speed Dial number.
See pp. 23-25 in the Setup Manual.
PRINTER JAM The recording paper is jammed in the MFC. See p. 109.
SET CARTRIDGE An ink cartridge is not installed properly. Re-install the ink, seating it properly. See p. 121.
WARMING UP The print head detects low temperature. Wait until the machine warms up.