Customer relations information – HONDA 2000 Passport - Owner's Manual User Manual

Page 245

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Customer Relations Information

Your satisfaction and goodwill are
important to your Honda dealer
and to us, American Honda Motor
Co., Inc. Honda dealership
personnel are trained
professionals. They should be

able to answer all your questions.
If you encounter a problem that
your dealership does not solve to
your satisfaction, please discuss it
with the dealership's
management. The Service
Manager or General Manager can
help. Almost all problems are
solved in this way.

If you are dissatisfied with the
decision made by the dealership's
management, contact your Honda

Customer Relations Zone Office.
Refer to the U.S. Zone Office map
on the following page.

When you call or write, please
give us this information:

1. Your name, address and

telephone number

2. Vehicle Identification Number

(see page

228

)

3. The name and address of the

dealer who services your
vehicle

4. Date of purchase

5. Mileage on your vehicle

6. Name and address of the

dealer who sold you the
vehicle

7. A detailed description of the

problem

Owner Assistance

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