Ordering documentation, Documentation feedback, Obtaining technical assistance – Cisco VPN 3002 User Manual

Page 14: Cisco.com

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VPN 3002 Hardware Client Reference

OL-1893-01

Preface

Obtaining technical assistance

Ordering documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking
Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription
Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by
calling 800 553-NETS(6387).

Documentation feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical
comments electronically. Click Feedback in the toolbar and select Documentation. After you complete
the form, click Submit to send it to Cisco.

You can e-mail your comments to [email protected].

To submit your comments by mail, for your convenience many documents contain a response card
behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining technical assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can
obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com
registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open
access to Cisco information and resources at anytime, from anywhere in the world. This highly
integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline
business processes and improve productivity. Through Cisco.com, you can find information about Cisco
and our networking solutions, services, and programs. In addition, you can resolve technical issues with
online technical support, download and test software packages, and order Cisco learning materials and
merchandise. Valuable online skill assessment, training, and certification programs are also available.

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