Answering a call – Cisco 7970 Series User Manual
Page 29
Basic Call Handling
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)
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Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your 
phone.
If you want to...
Then...
For more information, see...
Answer with a headset
Press
, if unlit. Or, if
is lit, press
Answer or
(flashing).
Note
The ringing line is automatically 
selected. Ask your system 
administrator about options to 
always select the primary line.
If you are using a wireless headset, refer 
to the wireless headset documentation. 
Using a Handset, Headset, 
and Speakerphone, page 56
Answer with the 
speakerphone 
Press
, Answer, or
(flashing).
Note
The ringing line is automatically 
selected. Ask your system 
administrator about options to 
always select the primary line.
Using a Handset, Headset, 
and Speakerphone, page 56
Switch from a connected 
call to answer a new call
Press Answer or, if the call is ringing on 
a different line, press 
(flashing).
Using Hold and Resume, 
page 31
Answer using call waiting Press Answer.
Using Hold and Resume, 
page 31
Send a call to a voice 
message system
Press iDivert.
Sending a Call to a Voice 
Message System, page 35
Auto-connect calls
Use AutoAnswer.
Retrieve a parked call on 
another phone 
Use Call Park or Directed Call Park.
Storing and Retrieving Parked 
Calls, page 45
Use your phone to answer 
a call ringing elsewhere
Use Call Pickup.