Making and receiving secure calls, Tracing suspicious calls – Cisco 7970 Series User Manual

Page 51

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Advanced Call Handling

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Making and Receiving Secure Calls

Depending on how your system administrator has configured your phone system, your phone might
support making and receiving secure calls.

Your phone can support these types of calls:

Authenticated call—The identities of all phones participating in the call have been verified.

Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation)
within the Cisco IP network. Encrypted calls are also authenticated.

Non-secure call—At least one of the participating phones or the connection does not support these
security features, or the phones cannot be verified.

Note

There are interactions, restrictions, and limitations that affect how security features work on
your phone. For more information, ask your system administrator.

Tracing Suspicious Calls

(SCCP phones only)

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.

If you want to...

Then...

Check the security level of a call or
conference

Look for a security icon in the top right corner of the call
activity area, next to the call duration timer:

Authenticated call or conference

Encrypted call or conference

Non-secure call or conference

Determine if secure calls can be
made in your company

Contact your system administrator.

If you want to...

Then...

Notify your system
administrator about a
suspicious or harassing call

Press MCID

or

Malicious Call ID

.

Your phone plays a tone and displays the message, “MCID
successful.”

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