Cisco 7937G - Manual (Page 27)

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 19
Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
Tips
• If on-hook transfer is enabled on the conference station, you can either hang up to complete the
call, or press Transfer, and then hang up.
• If on-hook transfer is not enabled on the conference station, hanging up without pressing Transfer
again places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.
Forwarding All Calls to Another Number
You can redirect incoming calls from the conference station to another number.
If you want to... Then...
Transfer a call without
talking to the transfer
recipient 1. From an active call, press Transfer.
2. Enter the target number.
3. Press Transfer again to complete the transfer or EndCall to cancel.
Note If the conference station supports on-hook transfer, you can
alternately complete the transfer by hanging up.
Talk to the transfer
recipient before transferring
a call (consult transfer) 1. From an active call, press Transfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press Transfer again to complete the transfer or EndCall to cancel.
Note If the conference station supports on-hook transfer, you can
alternately complete the transfer by hanging up.
Redirect a call to your voice
messaging system Press iDivert. The call is automatically transferred to your voice
message greeting. You can use iDivert with a call that is in-progress,
ringing, or on hold.
If you want to... Then...
Set up call forwarding on your
conference station Press CFwdAll and enter a target conference station number.
Cancel call forwarding on
your conference station Press CFwdAll.