Cisco 7937G User Manual
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OL-11559-01
Picking Up a Redirected Call on Your Conference Station
Call PickUp allows you to answer a call that is ringing on a coworker’s conference station by
redirecting the call to your conference station. You might use Call PickUp if you share call-handling
with coworkers.
Tips
•
Pressing PickUp and GPickUp connects you to the call that has been ringing for the longest time.
•
Pressing OPickUp connects you to the call in the pickup group with the highest priority. Your
system administrator sets the priority of pickup groups.
If you want to...
Then...
Answer a call that is ringing on
another extension within your call
pickup group
1.
Do one of the following:
–
If the PickUp softkey is available, press it.
–
If the PickUp softkey is not available, go off-hook to
display it, and then press PickUp.
If the conference station supports auto-pickup, you are
now connected to the call.
2.
If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
1.
Do one of the following:
–
If the GPickUp softkey is available, press it.
–
If the GPickUp softkey is not available, go off-hook
to display it, and then press GPickUp.
2.
Enter the group pickup code.
If the conference station supports auto-pickup, you are
now connected to the call.
3.
If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
1.
Do one of the following:
–
If the OPickUp softkey is available, press it.
–
If the OPickUp softkey is not available, go off-hook
to display it, and then press OPickUp.
If the conference station supports auto-pickup, you are
now connected to the call.
2.
If the call rings, press Answer to connect to the call.