Cisco 12406 User Manual

Page 29

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Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide

OL-11497-03

Chapter 4 Troubleshooting the Installation

Problem Solving with Subsystems

on. If both displays are off, the RP may not be properly seated in the
backplane connector. There also might be a problem with the MBus module
on the RP, or the system power supply might be off.

If both displays are on, check the message being displayed. As soon as the
DC-DC converter is turned on by the MBus module, the processor on the RP
begins the boot process. Status messages are displayed as the boot process
continues.

Table 4-8

provides a list of messages that can be displayed by the

RP alphanumeric LED display. If one of the messages appears frozen, the
boot process could be halted. Make a note of the message being displayed.
Turn off the system power supply power switches, then turn them back on to
reset the system. This starts the boot process again. If the system halts again,
the RP could be faulty and might need to be replaced.

If the power modules and blower module appear operational, but none of
the RP LEDs or displays are on, suspect that the RP has not been properly
installed or that the +5 VDC output from the alarm card is faulty.

Turn the power switch to each power module to the OFF position.

Loosen the two captive screws on the left and right sides of the RP
faceplate, and use the ejector levers to eject and reseat the RP. Tighten the
captive screws, then power up the system by turning the power module
power switches on.

Is a critical, major, or minor alarm LED on the alarm card on?

If any of the three alarm card alarm LED pairs is on, a fault has been
detected in the system. Check the console for messages indicating the
source of the problem.

There could be a false error indication originating from the RP. You
might want to reseat or replace the RP.

Caution

The RP reset switch resets the RP and the entire system. To prevent system errors
and problems, use it only at the direction of a Cisco-certified service
representative.

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