Cisco 500 Series - Manual (Page 55)

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Your system must meet these requirements to run the Client
application:
• Pentium III desktop PC or Pentium IV laptop PC with
600 MHz processor (or better)
• 256 MB of RAM
• Screen resolution of 1024 x 768
• Windows XP operating system or Windows 2000
Professional (PC or server) with SP2 or later
• Microsoft Internet Explorer 6.0 with SP1 or later
To accommodate Client downloads, we recommend a 20-GB
drive.
Submitting a Service Request
If you cannot successfully resolve an issue through the self-help
tools, click the Open Service Request option in the Portal and
fill out the online form. This will immediately submit the
request to the Cisco SMB Technical Assistance Center (Cisco
SMB TAC). Requests can be submitted at any time, 24 hours a
day, 365 days a year. A Cisco SMB TAC engineer will then
respond to the request within 1 business day during normal
business hours.
If your issue is not resolved by using the recommended
resources, your service request is assigned to a Cisco TAC
engineer. To open a service request by telephone, use one of
these numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts