Customer support overview, Contact information – Connect Tech BLUE HEAT/NET SYNC CTIM-00044 User Manual
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Connect Tech Blue Heat/Net Sync User Manual
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Customer Support Overview
If you experience difficulties after reading the manual and/or using the product, contact the
Connect Tech reseller from which you purchased the product. In most cases the reseller can help
you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support staff
can assist you. Our support section is available 24 hours a day, seven days a week on our
website at:
See the contact information section below for
more information on how to contact us directly. Our technical support is always free.
Contact Information
We offer three ways for you to contact us:
Telephone/Facsimile
Technical Support representatives are ready to answer your call Monday through Friday, from
8:30 a.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:
Telephone:
800-426-8979 (North America only)
Telephone:
519-836-1291 (Live assistance available 8:30 a.m. to 5:00 p.m. EST, Monday to
Friday)
Facsimile:
519-836-4878 (online 24 hours)
Email/Internet
You may contact us through the Internet. Our email and URL addresses are:
[email protected]
[email protected]
Mail/Courier
You may contact us by letter and our mailing address for correspondence is:
Connect Tech Inc.
Technical Support
42 Arrow Road
Guelph, Ontario
Canada N1K 1S6
Note:
Please go to the
or the
in the
on the Connect Tech website for product
manuals, installation guides, device driver software and
technical tips.
Submit your technical support questions to our customer support engineers via th
n the Connect Tech website.