Ram Trucks 2011 3500 - User Guide - Manual (Page 106)

NOTE:
• The Owner's Manual and User Guide
electronic files are also available on
the Chrysler, Jeep, Ram Truck and
Dodge websites.
• Click on the "For Owners" tab, select
"Owner/Service Manuals", then
select your desired model year and
vehicle from the drop down lists.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has
a defect that could cause a
collision or cause injury or death,
you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying the manufacturer.
• If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either
call the Auto Safety Hotline toll free
at 1–888–327–4236 (TTY:
1–800–424– 9153), or go to
http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200
New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has
a safety defect, you should contact
the Customer Service Department
immediately. Canadian customers
who wish to report a safety defect
to the Canadian government
should contact Transport Canada,
Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or
go to http://www.tc.gc.ca/
roadsafety/
• French Canadian customers who
wish to report a safety defect to
the Canadian government should
contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
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