Error codes, messages and solutions – Canon B155 User Manual

Page 124

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Error codes, messages and solutions

The following table summarises the error codes that appear on Activity reports (see p. 89), the displayed

messages and what to do for each error.

Message

Error Code

Cause

Action

BUSY/NO SIGNAL

#005/018

The telephone number you
dialled is busy.

Try sending the document at
a later time.

The other party’s fax is not
working.

Contact the other party and
have them check their fax.

The other party is not using
a G3 machine.

Contact the other party and
have them send or receive
the document using a G3
machine.

The touch tone/rotary pulse
setting on your fax is
incorrect.

Set your fax to the setting
that matches your tele-phone
line. (See p. 16.)

The receiving fax did not
answer within 55 seconds.

Contact the other party and
have them check their fax.
You can try to send the
document manually. For an
overseas call, add pauses to
the registered number. (See
p. 29.)

CHANGE CARTRIDGE

-

The BJ cartridge is empty or
the ink has dried out.

Replace the BJ cartridge.
(See p. 105.)

CHECK DOCUMENT

#001

Document is jammed.

Remove the document and
start again. (See p. 100.)

CHECK PRINTER

-

An error occurred in the
printer.

Press [Stop]. Try your
operation again.

CHECK REC PAPER

#009

No paper in the fax or there
is a paper jam.

Add paper or clear the jam,
then press [Stop]. (See p. 7
and 101.)

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