Before calling for service – Sears 911. 62041 User Manual
Page 17
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BEFORE CALLING FOR SERVICE
To save you time and money, before making a service call, check the list below for any
problem you may feel you have with the performance of your range. If the problem is
something you cannot repair, use the Consumer Service Numbers located at the back of this
manual.
When making any calls, have the model number, repair parts list, use
and care manual and the date of purchase available.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUVON
Oven will not work;
No power to range.
a.
Check the household circuit
totally inoperative.
breaker or fuse box.
b.
Check to make sure the range is
plugged In.
Foods do not
a.
Oven is not
a.
Be sure to preheat until the tone
bake properly.
preheated.
sounds.
b.
Improper rack or pan
b.
Maintain uniform air space around
placement.
pans and utensils. See oven
cooking section.
c.
Oven vent blocked or
c.
Keep vent clear.
covered.
d.
Improper use of foil.
d.
Racks should not be covered
during baking.
e.
Improper
e.
Reduce temperature 25 degrees
temperature setting for
for glass or dull/darkened pans.
utensil used.
f.
Recipe not followed.
f.
Check recipe and measurement.
g.
Improper oven control
g.
Check the temperature adjustment
calibration.
following this section.
h.
Range and oven rack
h.
Check the installation Instructions
not level.
for leveling.
Oven
temperature
seems inaccurate.
Oven control calibration. See oven cooking section.
17
before calling for service continued