Select nortel mcc 3100 vx.x, Obtaining the log file – Nortel Networks NN42030-107 User Manual

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Installing your MCC 3100 for Windows Mobile

The Remove Programs pane appears.

5. Select Nortel MCC 3100 on the Programs in storage memory list.

6. Click Remove.

7. Click Yes and follow the prompts to remove the application software.

8. On the mobile device, select Start, File Explorer, My Device

Program Files.

9. Delete the Nortel folder.

Removing the MCC 3100 for Windows Mobile installation directory

and files from the computer

1. On the computer, select Start, Settings, Control Panel, Add or

Remove Programs.

2. Select Nortel MCC 3100 vx.x.

3. Click Remove.

4. Click Yes and follow the prompts to remove the MCC 3100 for

Windows Mobile installation directory and files.

Obtaining the Log file

The MCC 3100 includes a log of application activity that can be used for
debugging purposes.

Obtaining the log file

1. Connect the mobile device to your computer with a USB cable.

2. Start Microsoft ActiveSync on your computer.

3. Select Tools, Explore Device, My Windows-Mobile Based Device,

Program Files, Nortel, MCC3100.

4. Copy the log file (MCC 3100HostLog.txt) to your computer.

5. Forward the log file to Nortel product support for analysis.

NN42030-107 MC 3100 3.1 Standard 03.03

November 2009

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