26 appendices – Datalogic Scanning DLL2020-WO User Manual

Page 30

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26

Appendices

The green LED stays on.

A bar code is read by the scanner but

not accepted by the host system.

Diagnostic Tips

The scanner is continuously seeing a bar

code. Remove all bar code labels from the

scan volume of the scanner and try again.

The scanner cannot send the data to the

host system. There is no proper

handshaking between the scanner and the

host. Scanner buffer is full. Make sure that

all cables are connected and your host

system is ready to receive data.

The scanner is in test mode.

Power off and on the scanner

The communication cable is not connected

to the serial port of your host system.

Refer to the manual of your host system

to locate the serial port.

The communication settings of the host

and scanner do not match. Ensure that the

setting value for both devices are the same.

For proper adjustment values see the

Configuration Guide.

The communication cable does not suit

your host system. Contact your supplier for

the correct communication cable.

The data format is not supported by the

software running on the host system.

Problem

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