3DLABS Oxygen 402 - Manual (Page 46)

40 Dynamic Pictures Oxygen 3D Family
Troubleshooting Troubleshooting
If you have trouble installing your Oxygen hardware or software, you
may be able to fix it using this section or the information in the Oxygen
Release Notes.
Hardware Troubleshooting
Problem : When I restart my system after installing my Oxygen card
and software driver, the system hangs or nothing is displayed on my
monitor.
Solution : The problem could be one of several things. Here are
conditions to check (not an all inclusive list):
•
Monitor: Confirm that your monitor is connected to the
Oxygen card, the monitor is plugged in to a wall socket, and it
is powered. Also, verify that your monitor is compatible with
the resolution and refresh rate you selected.
•
Oxygen card is loose: The cables that attach to your Oxygen
card could be loose, or the Oxygen card itself might not be
seated properly on your motherboard. First, try removing and
attaching your monitor cable. If that does not work, power off
your computer, remove and reseat your Oxygen card,
pressing the card down firmly to ensure a good connection,
then screw the bracket on the card to the system chassis.
Remember to use the anti-static wrist strap when opening
your computer and handling the card.
•
Cable connected to wrong card: if you have multiple video
cards installed in your computer, make sure the monitor
cable is connected to the Oxygen card.