ADLINK PCI-8258 - Manual (Page 29)

Getting Start with The Installation 15
PCI-8254 / PCI-8258
2.3.3 Troubleshooting
If the computer cannot power on normally or the motion control
system operates abnormally after system installation, please
follow steps described below for troubleshooting. If the problem
persists after you have taken steps described, please consult the
dealer where your product is purchased for technical services.
Abnormalities you encountered Potential causes
The card does not show up in
Windows Device Manager after its
driver has been installed
Please turn off your computer,
ensure the card is properly in PCI
slot and the driver is properly
installed by checking its proper
installation in Windows Control
Panel's "Add remove programs"
MotionCreatorPro2 cannot open
after installing driver in computer
Ensure .NET framework v3.5 or later
version has been installed in your
system
The without signal indicator on
MotionCreatorPro2 lights up after
the motor is connected and the
motor does not work.
Please ensure a 24Vdc power is
connected to the terminal board
When using the MotionCreatorPro2,
all the control indicators of the drive
light correctly but the drive warns
Please ensure correctness of the
axis parameter setup, alarm logic
(ALM) and the EMG loop
configuration
Value of output command differ from
the feedback value from encoder
Please ensure feedback signal
(CW/CCW, 1xAB, 2xAB, 4xAB)
settings comply with that of the drive
If motion control, the motor moves
only in one direction rather than back
and forth two way movement
Please ensure setting of signal
pattern (CW/CCW, OUT/DIR)
comply with that of the motor drive
The motor bursts after executing
Servo On command in speed control
operation
Please ensure that the control
direction of encoder and speed
controller comply with each other
The motor makes loud noise after
executing Servo On command in
speed control operation
Please make sure the actuator is
correctly adjusted and set up, reset
all the "I" and "D" values of PID
parameters, readjust PID gain