10 troubleshooting, Solving common problems – EXFO PPM-350C PON Power Meter User Manual

Page 36

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Troubleshooting

30

10 Troubleshooting

Solving Common Problems

Problem

Possible Cause

Solution

One of the LEDs remains
off.
OR
One of the LEDs remains
green or red even if the
status is Warning.

LED is burnt.
Verify LEDs (see Verifying
the LEDs and LCD
on
page 29
).

Contact EXFO.

Pressing the

button

does not activate Pass/Fail
mode.

Unit is currently
nulling offsets,
verifying thresholds or
verifying LEDs and
LCD.

Let the unit complete
the operation.
If the unit was
verifying LEDs and
LCD, press any key to
return to your previous
mode (Pass/Fail or
Normal).

The current threshold
set contains an
unusable (corrupted)
value.

See Error Codes and
Descriptions
on
page 31.

No threshold sets have
been defined.

See Error Codes and
Descriptions
on
page 31.

P/F

mode

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