GoDEX EZ1105 series - Manual (Page 19)

EZ1105 / EZ1305 User Manual
15
3-5. Error alerts
The table below lists the error alerts you may see in the event of a problem that prevents
normal functioning of the printer, allowing you to identify and correct the problem.
Flashing
frequency
Fast flashing
Slow flashing
Light on
Colour Red
Orange
LED indicator Description Solution
Media
error
Unable to detect the
paper.
Run the auto-detection function
again.
The ribbon or labels are
finished.
Replace the ribbon or label roll.
Paper jam.
Possible reasons:
The paper feed roller is blocked.
No gap or black mark could be
detected.
Settings
error
No ribbon is loaded,
but thermal transfer
mode is selected as
printing mode.
1. To work in thermal transfer mode,
load a ribbon.
2. Alternatively, select the direct
thermal printing mode.
Memory
error
The memory is full. The
printer also prints the
message “Memory
full”.
Delete data you no longer need
from the printer memory.
Unable to find file. The
printer also prints the
message "Filename
cannot be found".
Use the “~X4” command to print a
list of all existing file names. Check
whether the file name is correct.
File name already
exists. The printer also
prints the message
"Filename is repeated".
Change the name of the file and try
storing it on the printer again.
Print head
error
The print head
temperature is too
high.
Wait for the print head to cool down
to operating temperature. The
printer will then switch to standby
mode and the LED will stop flashing.