Customer support, Technical assistance, Limited warranty – GoDEX GS550 User Manual

Page 125

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11. Customer Support

Technical Assistance

Contact information for technical support, product service, and repair
can be found at www.Godexaidc.com.

Limited Warranty

Godex warrants its products to be free from defects in materials and
workman- ship and to conform to Godex

’s published specifications

applicable to the products purchased at the time of shipment. This
warranty does not cover any Godex product which is (i) improperly
installed or used; (ii) damaged by accident or negligence, including failure
to follow the proper maintenance, service, and cleaning schedule; or (iii)
damaged as a result of (A) modification or alteration by the purchaser or
other party, (B) excessive voltage or current supplied to or drawn from the
interface connections, (C) static electricity or electrostatic discharge, (D)
operation under conditions beyond the specified operating parameters, or
(E) repair or service of the product by anyone other than Godex or its
authorized representatives.

This warranty shall extend from the time of shipment for the duration
published by Godex for the product at the time of purchase ("Warranty
Period"). Any defective product must be returned (at purchaser

’s expense)

during the Warranty Period to Godex factory or authorized service center
for inspection. No product will be accepted by Godex without a Return
Materials Authorization, which may be obtained by contacting Godex. In
the event that the product is returned to Godex or its authorized service
center within the Warranty Period and Godex determines to its satisfaction
that the product is defective due to defects in materials or
workmanship,Godex, at its sole option, will either repair or replace the
product without charge, except for return shipping to Godex.

EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW,
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER
COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED,
ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MER- CHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR NON- INFRINGEMENT.

GODEX

’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE

REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR
REFURBISHED PARTS. IN NO EVENT SHALL GODEX BE LIABLE FOR
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN
NO EVENT, SHALL ANY LIABILITY OF GODEX ARISING IN
CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER
SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT,
WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL
AMOUNT PAID TO GODEX FOR THE PRODUCT. THESE LIMITATIONS
ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN
WHEN GODEX MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF

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