Reporting safety defects to general motors, Vehicle data recording and privacy, Event data recorders – Pontiac 2010 Vibe User Manual

Page 306: Vehicle data recording, And privacy, Reporting safety defects, To general motors -14, And privacy -14, Event data recorders -14

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Reporting Safety Defects
to General Motors

In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.

Call 1-800-762-2737, or write:

Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:

General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

Vehicle Data
Recording and
Privacy

Your GM vehicle has a number
of sophisticated computers that
record information about the
vehicle’s performance and how
it is driven. For example, your
vehicle uses computer modules
to monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.

Event Data Recorders

This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle’s systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:

How various systems in your
vehicle were operating

Whether or not the driver and
passenger safety belts were
buckled/fastened

How far, if at all, the driver was
pressing the accelerator and/or
brake pedal

How fast the vehicle was traveling

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Customer Information

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