Desa CGCDV42PR EN - Manual (Page 35)

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TROUbLEShOOTING
Continued
OBSERVED PROBLEM
Heater produces a whistling noise
when burner is lit
Glass soots
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Remote does not function
Fireplace shuts off in use
REMEDY
1. Turn gas control knob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have gas
line checked by local propane/
LP or natural gas company
3. Clean burner (see Cleaning
and Maintenance, page 31)
or replace burner orifice
1. Inspect the opening at the base
of the burner by removing log/
grate assembly to see that it is
NOT packed with any type of
material [see Installing Brick
Liner Models BL42DA(SA)
and BL42DHA(SA), page 26]
for log/grate removal
2. Check vent configuration speci-
fications (see Venting Installa-
tion Instructions, page 9)
1. This is normal. If noise is
excessive, contact qualified
service person
1. Replace 9-volt batteries in
receiver and hand-held remote
control
1. Fireplace has been tested for
up to 40 mph winds. However,
extreme conditions may oc-
cur. See Lighting Instructions
on page 27
2. Contact local propane/LP or
natural gas company
3. Clean pilot (see Cleaning and
Maintenance, page 31)
4. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 23)
5. Tighten glass
6. Replace faulty component
7. Check for proper installation
and freedom from debris or
blockage
POSSIBLE CAUSE
1. Turning gas control knob to
HI position when burner is
cold
2. Air in gas line
3. Dirty or partially clogged
burner orifice
1. Debris around burner air
mixer
2. Improper vent configuration
1. Metal expanding while heating
or contracting while cooling
1. Battery is not installed or bat-
tery power is low
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking ex-
haust gasses into system
5. Glass too loose and air tight
gasket leaks in corners after
usage
6. Bad thermopile or thermo-
couple
7. Improper vent cap installation