Desa (V)VC36N Series - Manual (Page 35)

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TROUbLEShOOTING
Continued
OBSERVED PROBLEM
Heater produces a whistling noise
when burner is lit
Glass soots
Fireplace produces a clicking/tick-
ing noise just after burners are lit
or shut off
Remote does not function
REMEDY
1. Turn gas control knob to LO
position and let warm up for a
minute
2. Operate burner until air is
removed from line. Have gas
line checked by local propane/
LP or natural gas company
3. Clean burner (see Cleaning
and Maintenance, page 31) or
replace burner orifice
1. Inspect the opening at the base
of the burner by removing log/
grate assembly to see that it is
NOT packed with any type of
material [see Installing Brick
Liner Models BL36DA(SA)
and BL36DHA(SA), page 26]
for log/grate removal
2. Check vent configuration speci-
fications (see Venting Installa-
tion Instructions, page 9)
1. This is common. If noise is
excessive, contact qualified
service person
1. Replace 9-volt batteries in
receiver and hand-held remote
control
POSSIBLE CAUSE
1. Turning gas control knob to
HI position when burner is
cold
2. Air in gas line
3. Dirty or partially clogged
burner orifice
1. Debris around burner air
mixer
2. Improper vent configuration
1. Metal expanding while heating
or contracting while cooling
1. Battery is not installed or bat-
tery power is low