4 kbc technical assistance – KBC Networks VPS Solar Power Kits User Manual
Page 10
VPS Series User Manual
Manual-VPS_Series-Rev1409
Copyright © KBC Networks 2014
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www.kbcnetworks.com
4 KBC Technical Assistance
NORTH AMERICA
Our technical support hotline is available during regular US west coast business hours,
Monday through Friday on all non-major holiday business days. KBC will follow up on all
electronic inquiries before the end of the following business day.
+1 888-366-4276: Monday – Friday 10am-8pm Eastern (7am-5pm Pacific) (Toll free)
: 24hr availability, response time varies
HAWAII & ALASKA / GUAM, PR & OTHER US TERRITORIES
+1 949-297-4930: Monday – Friday 7am-5pm Pacific Time
: 24hr availability, response time varies
Note: the toll free 888# does not work from Alaska
CENTRAL / SOUTH AMERICA
: 24hr availability, response time varies
Technical support is offered in English; however, KBC Networks has worldwide
representatives who can provide technical support in many local languages.
Note:
technical assistance is available after having read through this manual.
Comprehension of terms and topics will assist in trouble-shoot procedures.