ARRIS 2247-N8-10NA User Manual - Manual (Page 45)

Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Please visit www.motorola.com/us/support for FAQs and additional product documentation. 44
Frequently Asked Questions - and Answers (FAQ
s
)
Q: What is the default user name and password of the 2247-N8?
A: By default, the 2247-N8 does not require a user name or password. If you choose password protection in the initial setup or by visiting the
Router Password page your user name will be “admin”.
Q: How do I access the configuration screens of my 2247-N8?
A: By default, your 2247-N8 has an IP Address of 192.168.1.254. You access your 2247-N8 by typing http://192.168.1.254 into your browser’s
address bar and pressing Enter on your keyboard.
Q: What troubleshooting steps can I do on my own before calling for support?
A: If your connection to the Internet stops working, check to make sure that all of the cables are plugged in correctly (refer to “Connecting the
Gateway” on page 5 if needed). If this does not fix the problem, shut down your computer and turn off the 2247-N8. Wait about 30 seconds and
then turn on the 2247-N8. Wait for the Internet light on the 2247-N8 to become solid green and then turn on your computer and launch a Web
browser.
Q: Why is my DSL light flashing green?
A: A flashing green light indicates that no cable is attached to the DSL port or that the 2247-N8 is negotiating a connection. A solid green DSL light
along with a solid green Internet light indicates that an Internet connection is established.
If your DSL light does not become solid green, verify that the connection from the 2247-N8 DSL port to the telephone/DSL jack is secure. If the con-
nection is secure, contact your ISP (Internet service provider) to verify that your DSL line is functioning properly.
Q: What is the default IP address of my 2247-N8?
A: The default IP address of the 2247-N8 is 192.168.1.254. You can access the Web configuration pages by typing http://192.168.1.254 into your
browser and pressing Enter on your keyboard.
Q: I made some configuration changes in my 2247-N8. Why didn’t the changes take effect?
A: Any configuration changes made to the 2247-N8 require that you click Apply Changes before they take effect. You will see “Changes Saved” at
the top of the page when the configuration changes are applied.
Q: I see “The router configuration has been changed but not saved. The next time you hit Apply Changes on any page, these changes will be saved. Hit
Cancel Changes now to revert these changes.” at the top of the Web page. What should I do?
A: This message indicates that you made changes on another page and did not save them. Click Cancel Changes to discard the changes or Apply
Changes on the current page to accept the changes.