Dove Systems Starport DOS User Manual
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B. Obtaining Service
Users with further technical or operational questions may contact the factory for assistance at
(805)541-8292. Dove Systems memory controllers employ proprietary and trade secret hardware. For
this reason, schematics cannot be released for this product.
To have a unit repaired, return it freight prepaid to:
Dove Systems
3563 Sueldo Unit E
San Luis Obispo, CA 93401
Please include a return address, daytime phone number, shipper preference (UPS ground, UPS
second day air, etc.), and "need by" date. The repair process is expedited when a note describing the
specific symptoms is included with the unit.
C. Warranty
The manufacturer agrees that its products shall be free from defects in material or workmanship over
a period of one year from date of shipment from the factory. Said warranty will not apply if equipment
is used under conditions of service for which it is not specifically intended. The manufacturer is not
responsible for damage to its apparatus through improper installation, physical damage, or poor
operating practice.
If any device is found unsatisfactory under the warranty, the buyer should notify the manufacturer, and
after receipt of shipping advice, buyer may return it directly to Dove Systems, San Luis Obispo, CA,
shipping prepaid. Such equipment will be replaced or put in proper operating condition, free of all
charges except transportation. The correction of any defects by repair or replacement by the manufac-
turer shall constitute fulfillment of all obligations to the purchaser. Manufacturer does not assume
responsibility for unauthorized repairs to its apparatus, even though defective.
Manufacturer shall not be liable for any consequential damage in case of any failure to meet the
conditions of any warranty of shipping schedule, nor will claims for labor, loss of profits, repairs, or other
expenses incidental to replacement be allowed.
No other representation, guarantees or warranties, expressed or implied, are made by the manufac-
turer in connections with the manufacture and sale of its equipment. This warranty is non-transferable
and applies to the original buyer only.
Copyright Dove Systems 1997