We want you to be totally satisfied – DR Power Walk-behind 8 - 15 HP (1998 - 2001) User Manual

Page 4

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We Want You to be Totally Satisfied

The DR

®

FIELD and BRUSH MOWER is designed to provide year after year of trouble-free

performance. To ensure that you are totally satisfied with this important purchase, we offer the
following three-part Assurance of Satisfaction:

1. THE DR

®

FIELD and BRUSH MOWER is GUARANTEED FOR ONE FULL YEAR against

defects in materials and workmanship in consumer use. If you believe that a part is defective,
please write or call us immediately. We will do our best to remedy the problem, including
repairing or replacing defective parts as quickly as possible. In rental and commercial use the
machine is guaranteed for 90 days. The engine is guaranteed separately by the manufacturer:

Kawasaki Engine: Two years in consumer use, two years in commercial use.

Tecumseh Engine: Two years in consumer use, one year in commercial use.

Briggs & Stratton 10.5 HP Engines: Two years in consumer use, one year in commercial use.

Briggs & Stratton 8.0 HP Engines: Two years in consumer use, 90 days in commercial use.

2. IF WITHIN THE FIRST 30 DAYS of actual hands-on use you have questions or you are less

than 100% satisfied with your DR

®

FIELD and BRUSH MOWER, please write or call us at 1-

800-DR-OWNER (376-9637). We'll do everything possible to answer your questions or make
things right—even if it means that you return your DR

®

FIELD and BRUSH MOWER for a full

refund of its purchase price, shipping costs included. (Refund on shipping is for standard
method, and applies to the contiguous United States and Canada only.)

3. We operate, for our Owners, a 7-Day-a-Week Customer Service Department with well-trained

and friendly folks whose sole job it is to ensure that you get any help you need...parts that need
to be replaced...or questions answered courteously and as promptly as possible.

For future reference when dealing with your warranty, save the packing list from the outside of
the DR

®

FIELD and BRUSH MOWER box and keep it in a safe place. Also, please fill out the

information below.

Name Purchased Under: _____________________________________________

Order Number: __________________ Serial Number: ____________________

Date Purchased: _____/_____/_____

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