Troubleshooting table – DR Power Dual Action 15-Ton Gas (Aug 2011 - Present) User Manual

Page 24

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DR

®

DUAL-ACTION GAS LOG SPLITTER

Chapter 5: Troubleshooting

Most problems are easy to fix. Consult the Troubleshooting Table below for common problems and their solutions. If you
continue to experience problems, contact us at www.DRpower.com or call toll-free 1-800-DR-OWNER (376-9637) for support.

Troubleshooting Table

S

YMPTOM

P

OSSIBLE

C

AUSE

With Engine running
and the valve control
handle is pushed, the
wedge does not move or
is slow to respond.

 Air in the system; Bleed any accumulated air from the hydraulic system.
 The Log Splitter may not be on a level surface.
 The hydraulic fluid may be low. Check and adjust the level as required.
 In extreme high temperature and heavy rapid use, the hydraulic fluid may have overheated.

Allow the machine to cool.

 The wood you are splitting may be too hard, it has knots, or its fiber is very tough.
 Check the high-pressure hose, fittings, and valve openings for dirt and debris that may have

obstructed the openings.

 If the Wedge will still not move or is slow to respond, Visit our website at www.DRPower.com,

call 1-800-DR-OWNER (376-9637), or call a qualified hydraulic mechanic for assistance to
replace worn components. Be sure to reference Hydraulic Safety in Chapter 1.

The engine won’t start.

(Please refer to the
engine owner’s manual
for engine-specific
procedures.)

 Check that the Fuel Shut-Off Valve is turned ON (See “Operating your WOOD SPLITTER”,

Chapter 3).

 Are you using fresh, clean gas? If the gas is old, change it. Use a fuel stabilizer if you keep gas

longer than 30 days.

 Is the spark plug clean? If the spark plug is dirty or cracked, change it. If it’s oily, leave it out,

hold a rag over the plug hole and pull the recoil cord several times to blow out any oil in the
cylinder, then wipe off the plug and reinsert it.

 If your engine still won’t start, contact us at www.DRpower.com for assistance.

The engine lacks power
or is not running
smoothly.

(Please refer to the
engine owner’s manual
for engine-specific
procedures.)

 Check that the Throttle Lever is in the fast (rabbit) position.
 Is the air filter clean? If it’s dirty, change it following the procedure in the engine

manufacturer’s owner’s manual.

 Is the spark plug clean? If it’s fouled or cracked, change it. If it’s oily, leave it out, hold a rag

over the plug hole and pull your recoil cord several times to blow out any oil in the cylinder,
then wipe off the plug and reinsert it.

 Are you using fresh, clean unleaded gas? If it’s old, change it. Use a fuel stabilizer if you keep

gas longer than 30 days.

 Does your engine have the right amount of clean oil? If it’s dirty, change it following the

procedure in the engine manufacturer’s owner’s manual.

 Check the oil level and adjust as needed.
 If your engine still lacks power, contact us at www.DRpower.com for assistance.

Engine smokes.

(Please refer to the
engine owner’s manual
for engine-specific
procedures.)

 Check the oil level and adjust as needed.
 Check the air filter and clean or replace if needed.
 You may be using the wrong oil—too light for the temperature. Refer to your Engine Owner’s

Manual for detailed information.

 Clean the cooling fins if they’re dirty.
 If the engine still smokes, contact us at www.DRpower.com for assistance.

Before performing any maintenance procedure or inspection, stop the engine, wait five (5) minutes to allow all parts to cool.
Disconnect the spark plug wire, keeping it away from the spark plug.

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