Backhoe, Year limited warranty, Terms and conditions – DR Power Backhoe 2008 User Manual

Page 67: Customer service hotline

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DR

®

BACKHOE

2-Year Limited Warranty

Terms and Conditions

The DR

®

BACKHOE is warranted for two (2) years against defects in materials or workmanship when put to ordinary

and normal consumer use; ninety (90) days for any other use.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential
use and does not include misuse, accidents or damage due to inadequate maintenance.

DR Power Equipment certifies that the DR

®

BACKHOE is fit for ordinary purposes for which a product of this type is

used. DR Power Equipment however, limits the implied warranties of merchantability and fitness in duration to a period
of two (2) years in consumer use, ninety (90) days for any other use.

The 2-Year Limited Warranty on the DR

®

BACKHOE starts on the date the machine ships from our factory. The 2-Year

Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's
owner's manuals. The warranty holder is responsible for replacement of normally wearing parts such as the Filters,
Bucket Teeth and Wheels. Accessories to the machine are not covered by this warranty.

During the warranty period, the warranty holder is responsible for the machine transportation charges, if required.
During the warranty period, warranty parts will be shipped by standard method at no charge to the warranty holder.
Expedited shipping of warranty parts is the responsibility of the warranty holder.

SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.

DR Power Equipment shall not be liable under any circumstances for any incidental or consequential damages or
expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to
perform tasks normally performed by the DR

®

BACKHOE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Customer Service Hotline

DR Power Equipment’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-week
Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE Hotline at 1-
800-DR-OWNER (376-9637). The sole job of our well-trained and friendly folks is to ensure that you get any help you
need in a timely fashion. They are there to answer all your questions including: (1) inquiries on any of the above
warranties, (2) inquiries about replacement parts, or (3) your questions regarding service, maintenance and operation.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE.

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