Faronics System Profiler Enterprise - Manual (Page 31)

Sending Reports to Faronics via Core Console
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Faronics System Profiler Enterprise User Guide
Sending Reports to Faronics via Core Console
Faronics System Profiler Enterprise can be used to send a report to Faronics Technical Support.
This helps the Technical Support department analyze the current system configuration and the list
of Faronics Software installed.
To send a Faronics System Profiler Enterprise Report, complete the following steps:
1. Open an existing report or generate a new report.
2. Right-click the report and select Send to Faronics.
3. The default email client is launched with the report attached.
4. Enter the following information in the body of the email (optional):
— Ticket number (if known)
— Phone number
— Comment
5. Click Send.
If you do not have a MAPI compliant email client installed, you can also attach the
Faronics System Profiler Enterprise report to any Email or Webmail and send it to
Faronics Technical Support.
Any communications with Faronics Corporation regarding reports generated by
Faronics System Profiler Enterprise are kept strictly confidential.