Troubleshooting – Flowserve L75 Series Electric Actuator User Manual

Page 15

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L75 Series Electric Actuator — Modbus RTU FCD LMAIM7502-00 – 07/05

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Troubleshooting

The following troubleshooting guide is given to help determine causes of some common problems.

Symptom

Things to Check

When power is applied, all three

indicator LEDs blink and the

actuator will not operate properly.

1

The Modbus address is not correctly entered on the address

switches. Refer to Modbus Address Selection section to correct the

problem.

Actuator does not respond to

any Modbus commands. The

COMM LED does NOT blink when

commands are sent.

1

Be sure power is applied to the actuator.

2

Be sure the Modbus baud rate and wire configuration is correctly set.

3

Check that communications wires are correctly connected.

Actuator does not respond to any

Modbus commands. The COMM

LED blinks when commands are

sent. No exception response is

received.

1

Check that the message is sent to the address of the actuator.

2

Ensure data cables are not located near sources of noise. Use

shielded, twisted-pair cable if possible.

The COMM LED blinks even when a

Modbus command is not sent.

1

Ensure data cables are not located near sources of noise. Use

shielded, twisted-pair cable if possible.

The actuator accepts Modbus

commands, but does not move in a

specified direction.

1

Check the actuator wiring to the motors. Check for loose or broken

wires.

2

If wiring appears intact, check the LED for the direction specified.

If it is ON after the command is issued, either the motor wire is

disconnected, or the actuator board needs replacing. If the LED is

OFF, replace the actuator board.

The actuator responds with an

exception response.

1

Read the error code received and determine the problem using the

Exception Responses table.

After a movement command is sent,

the valve moves but a subsequent

status read does not indicate the

valve in the desired position.

1

The valve may not be done moving when the read status command

is issued. Delay before reading the status to give the valve time to

move.

2

Ensure the limit switches are correctly set for the end-of-travel. See

the Installation Manual for details.

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