Datalogic Scanning Industrial PDA - Manual (Page 31)

Troubleshooting
Quick Reference Guide 29
The Pegaso does
not accept scan
input.
The scan window is
dirty. Carefully wipe the scanning window with a soft,
clean cloth. Do not use abrasives.
The scanning applica-
tion is not loaded. Verify unit is loaded with a scanning applica-
tion. See your System Administrator.
Unreadable bar code. Be sure the symbol is not defaced.
Distance from scan
window to bar code is
incorrect.
Be sure you are in proper scanning range.
The Pegaso is not
programmed for a
symbology.
Be sure the terminal is programmed to accept
the type of bar code you are scanning. Try
using FF3A to turn on maximum defaults, as
described in “Programming Parameters” in the
PRG.
The Pegaso does
not accept scan
input (cont.)
The Pegaso is not
programmed to gener-
ate a beep. If you don’t hear a beep, check that the appli-
cation is set to generate a beep on good
decode.
Battery is low.
If the scanner stops emitting a laser beam
when you press the trigger, check your battery
level. Refer to the PRG.
Note: If the scanner is still not reading
symbols, contact your distributor or
Datalogic Mobile, Inc.
The UPC/EAN
extension
(supplemental
label) is not always
scanned.
Laser beam only
crosses over base of
UPC/EAN label.
Set the Read Verification for extensions
(parameter 0528) to a value lower than the
Read Verification for the base label. See the
PRG.
Problem Possible Cause Solution