Set up tenor status polling, Set up debug message display window – Quintum Technologies Tenor VoIP MultiPath User Manual
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2. Configure the unit.
OR
Launch CLI by double-clicking as follows:
Launch Tenor CLI by double-clicking the icon as follows:
1. From the HP Openview desktop, double-click on the desired Tenor unit icon and select the unit type (i.e.
Quintum CMS).
The CLI will launch with the IP address of the unit associated with that icon (the correct IP address will
appear in the URL).
2. Configure the unit.
Set up Tenor status polling
The following explains how to configure HPOV to determine and display unit status if the Tenor is not config-
ured to send traps. Polling is only intended for Tenor units which are not accessible to configure the network
manager IP address using the Tenor’s Command Line Interface (CLI). We do not recommend polling more
than 10 Tenor units.
1. From the HP Openview desktop, right-click on the desired Tenor unit icon and select Object Properties.
2. From the Attributes window, select the unit type (i.e.,) Quintum Tenor CMS attributes.
3. Click on Edit Attributes
4. Select Turn on Tenor Status Polling (the toggle allows you to set to True or False). Select True.
5. Click on Verify. After the verification is complete, click Ok.
Polling occurs in a 30 second interval, or whenever a Tenor trap is received.
Set up Debug Message Display window
The following explains how to display debug messages that are generated by the quintum.exe. This window is
used to troubleshoot HPOV processing events for the Tenor icons.
1. From the HP Openview desktop, right-click on the desired Tenor unit icon and select Object Properties.
2. From the Attributes window, select the unit type (i.e., Quintum Tenor CMS).
3. Click on Edit Attributes.
4. Select Turn on Debug Window (the toggle allows you to set to True or False). Select True.
5. Click on Verify. After the verification is complete, click Ok.
The Debug Message Display window will appear that displays debug messages being processed that are assi-
cated with that icon, only one window can be opened at a time.