Skutch Electronics AS-801 - Manual (Page 3)

Page 3
Introduction
The AS-801 provides a method for businesses
that are sharing the same key system, to have their
own custom Promotion-on-hold message without
interfering with each other. For example; lets say
that there is a Dentist and a Oral Surgeon sharing the
same key system. Each Doctor has three lines on the
key system. An AS-801 can be installed and the first
three lines, 1-3, will be directed to audio port #1 on
the AS-801. The second group of three lines, 4-6,
can be directed to audio port #2 on the AS-801.
When the Dentist patients are put on hold, they will
hear dental information from audio source #1 and
when the Oral Surgeons patients are put on hold they
will hear Surgery information from audio port #2.
Each line on the AS-801 can be directed to any one
of three different audio sources.
Key system
requirements
The key system must already have existing
Music-On-Hold capability and all telephone lines
must be standard 1NB (Analog) lines. The AS-801
will not work on DID, T1, T2, or ISDN lines. The
key system needs to be connected to the phone lines
via modular connectors. If your key system is hard
wired, you will need to hire a a telephone technician
to install the system.
Cover ALL
Lines!
All lines on the key system MUST be covered
by an AS-801even if some of the lines do not require
any music-on-hold. If a line is not covered by an
AS-801, the party On Hold will hear a loud solid
tone and the caller On Hold will probably hang up.
If you wish to have one or more lines hear silence
when they are On Hold, then you can direct those
lines to an audio port that is not being used.
Multi-unit
installations
Each AS-801 covers 6 lines. If your key system
has over 6 lines then you must use more than one
AS-801. Two AS-801 will cover up to 12 lines and
three AS-801 units will cover up to 18 lines. No
interconnection is required between AS-801 units.
Loss of auto
disconnect
Some key systems have a feature that causes a
line On Hold to hang up and reset if the key system
detects that the caller hung up. When the AS-801 is
used, you will loose this capability. This means that
if you place somebody On Hold, and that person
should hang up before you take the call off HOLD,
then the line will remain in the On Hold condition
until you manually pick the line back up. At that
time, you will find that there is nobody on the line
and you will hang up to reset the line.
Installation
The AS-801 installs in series, between the KSU
and the CO telephone lines. The unit is connected to
the telephone lines via MODULAR connectors. The
AS-801 supports both RJ-11 (1 line per jack) and
RJ-14 (2 lines per jack) MODULAR connectors.
The following diagram shows the proper connection
for a six line system.
Audio source
setup
Once installed, you will need to configure the
AS-801 so that the proper Audio source plays to the
proper group of lines. To do this take the top cover