Specifications, Replacement parts, Service hints – Desa CGCFTP User Manual

Page 27: Technical service, Parts under warranty, Parts not under warranty

Advertising
background image

www.desatech.com

111044-01F

27

SPECIFICATIONS

HDCFTP

HDCFTN

CGCFTP

CGCFTN

Btu (Variable)

14,000/26,000

14,000/26,000

Type Gas

Propane/LP Only

Natural Only

Ignition

Piezo

Piezo

Pressure Regulator Setting

8" W.C.

3" W.C.

Inlet Gas Pressure (in. of water)*

Maximum

14"

10.5"

Minimum

11"

5"

Dimensions, Inches (H x W x D)

Fireplace

25

7

/

8

x 26

13

/

16

x 9

3

/

8

25

7

/

8

x 26

13

/

16

x 9

3

/

8

Carton

32

5

/

8

x 27

3

/

16

x 11

5

/

8

32

5

/

8

x 27

3

/

16

x 11

5

/

8

Weight, pounds

Fireplace

44

1

/

2

lbs.

44

1

/

2

lbs.

Shipping

48 lbs.

48 lbs.

* For purposes of input adjustment

REPLACEMENT PARTS

Note:

Use only original replacement parts. This

will protect your warranty coverage for parts

replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If

they canʼt supply original replacement part(s)

call DESA Heating Productsʼ Technical Service

Department at 1-866-672-6040 for referral in-

formation.
When calling DESA Heating Products, have

ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the

factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product or Parts

Central (see page 31). If they canʼt supply original

replacement part(s) call DESA Heating Products at

1-866-672-6040 for referral information.
When calling DESA Heating Products, have

ready:
• model number of your fireplace
• the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low (propane/LP

only)

You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas

supplier.

TECHNICAL SERVICE

You may have further questions about installation,

operation or troubleshooting. If so, contact DESA

Heating Productsʼ Technical Service Department at

1-866-672-6040. When calling, please have your

model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni-

cal service web site at www.desatech.com.

Advertising
This manual is related to the following products: